EDII
We Never Sell Your Data
EDII does not sell, rent, or share your personal information with third parties for commercial purposes. Your educational data remains private and secure.
This privacy policy applies to the education platform, EDII Transport and EDII Sales apps operated by Edii Software and Solution LLP. The product-specific sections explain which information each app uses. EDII Sales is an internal customer relationship management (CRM) app for authorized EDII sales staff using company accounts.
Note: Please review this policy periodically for updates. Where an app needs your permission to access sensitive information, it explains the use in the app and asks for permission before access.
1. Collection of Personal Information
Our education platform uses the information listed below to provide learning services. The EDII Transport and EDII Sales sections explain the additional information used by those apps.
Information We Collect:
- Student Learning Data: Performance metrics, learning patterns, assessment results, and progress tracking for AI personalization
- Account Information: Email address, name, school affiliation, grade level, and role (student/teacher/administrator)
- Educational Content: Submitted assignments, quiz responses, and educational materials for AI analysis and improvement
- Usage Analytics: How you interact with our AI tools, time spent on activities, and feature usage patterns
- Device Information: Browser type, IP address, device identifiers for security and platform optimization
- Location Data: EDII Transport collects a bus driver's precise location during an active trip, as described below. EDII Sales takes a foreground location fix when a sales representative taps "Log visit", as described in the EDII Sales section. EDII does not collect location from student or parent app users.
- Payment Information: Billing details for institutional subscriptions (processed securely through encrypted payment gateways)
Location Data in EDII Transport
In EDII Transport, location is used only to operate a school's bus-tracking service, never for advertising, never for profiling, and it is never sold. Specifics:
- Whose location: only the bus driver's device, and only while that driver is running an assigned trip in the EDII Transport driver app.
- Background collection: location is shared while the app is in the background and the screen is off, because the driver is driving. A persistent notification is shown for the whole time location is being shared.
- Who can see it: staff at the driver's own school, and the parents or guardians of the students assigned to that route. It is not visible to other schools or to the public.
- Why we keep it: trip history, distance travelled, stop arrival times and safety alerts (for example, a bus that has gone unexpectedly silent).
- How to stop it: end the trip in the app, or withdraw the app's location permission in the device settings. A driver may also ask their school to remove their driver profile, which stops all collection.
EDII Sales: Call Logs, School Visits and Sales Records
EDII Sales helps authorized staff contact schools, record outcomes, arrange follow-ups and report sales activity. It uses your company account identity and sales role to associate records with you and control access.
- Phone and call log access: After an in-app explanation and your permission, the app uses Phone access to call a school you choose and detect when the call ends. It reads call-log numbers, dates, durations, call types and available SIM slot information to measure outgoing calls placed through the app and identify incoming, missed or rejected calls from school numbers you have contacted. Matching happens on the phone; unrelated call-log entries are not uploaded or saved in EDII's sales records. The app does not record call audio or read SMS messages.
- Saved call records: When you save a call outcome, the school and contact details, number, call time, duration, direction, available SIM slot, outcome, notes and follow-up date are sent to EDII's sales system with your account identity, device identifier and app version. School call-backs waiting for an outcome and unsynced records may be kept on the device; queued records are retried when connectivity returns.
- Location for school visits: With your permission, tapping "Log visit" takes a foreground location fix, including coordinates, accuracy and time. Saving the visit sends this information with the school, person met, outcome, notes and follow-up date to EDII's sales system to document the visit and its distance from the school. If the school has no map pin, a sufficiently accurate visit location may establish that pin. EDII Sales does not continuously track your location or collect location in the background.
- Other sales activity: We store follow-ups, proposal or agreement requests, and the recipient, selected message template and time of WhatsApp follow-ups you initiate through the app. This records opening the follow-up, not confirmation that the message was delivered. You choose whether to send the message in WhatsApp; its handling of that message is governed by WhatsApp's privacy policy.
- Notifications and device identifiers: If you enable reminders, the app uses Google Firebase Cloud Messaging and sends its push registration token, platform and app version to EDII to deliver reminders and team booking alerts. Local reminders may be scheduled on the device when push delivery is unavailable. Notifications can be turned off in Android settings.
- Use and access: Sales data is used for school follow-ups, visit verification, team coordination and activity reporting. The app sends sales records to EDII over HTTPS. Authorized EDII staff and managers can access records according to their sales permissions. Service providers supporting hosting and notification delivery process the information needed to provide those services. Sales call-log and visit-location data is not sold or used for advertising.
- Your controls: You can decline the in-app permission requests or revoke Phone, Call log and Location permissions in Android settings. Without call-log access, measured call tracking is unavailable; without suitable location access, a visit cannot be logged. Revoking permission stops future access through that permission and does not delete records already saved.
- Retention and deletion: We retain saved sales records for follow-up, reporting and legitimate business record requirements as described in Data Retention and Deletion. To request access, correction or deletion of your Sales data, email contact@edii.in and identify your EDII Sales account. Requests are reviewed subject to applicable record-retention obligations; signing out or uninstalling the app does not delete server records.
AI-Powered Data Processing:
Our neural networks and machine learning algorithms analyze anonymized educational data to:
- Generate personalized learning paths and recommendations
- Create adaptive assessments and question papers
- Predict learning outcomes and identify intervention needs
- Improve our AI models' accuracy and effectiveness
- Provide predictive analytics for educators and administrators
2. How We Use Your Information in Our AI Systems
We use personal information to provide and enhance our AI-powered educational services:
- Personalized Learning: Our AI creates customized learning experiences based on individual student patterns and preferences
- Predictive Analytics: Machine learning algorithms help identify students who may need additional support
- Content Generation: AI systems generate relevant questions, assessments, and educational materials
- Performance Insights: Provide detailed analytics to educators about student progress and learning gaps
- Platform Security: Detect and prevent fraud, unauthorized access, and system abuse
- Service Improvement: Analyze aggregated data to enhance our AI algorithms and platform features
AI Data Processing Principles
Our AI systems process educational data according to strict ethical guidelines:
- Data minimization - we only collect what's necessary for educational purposes
- Purpose limitation - data is used only for specified educational objectives
- Accuracy - we maintain up-to-date and correct information
- Storage limitation - data is retained only as long as necessary
- Fairness and transparency - our AI algorithms are designed to be unbiased and explainable
EDII Learn External Learners
For the optional EDII Learn external-learner experience, a parent or guardian provides a parent e-mail and confirms consent before a child profile is created. We use the child’s name, board, class, age band, medium, lesson progress, quiz attempts and AI usage to provide the requested learning service. The profile is isolated from school records and is not assigned a school ID.
AI features used by external learners are paid for by usage, at the rate shown in the app before any charge, and are subject to daily usage limits. Chapters, quizzes and progress remain available without paid AI usage. AI usage, charges, support requests and device/IP security signals are recorded to enforce limits and protect the service.
Parents/guardians can request support, ask Sales to review a class or board correction, or delete the external account from the app. Deletion revokes active tokens and removes the learner’s conversations, progress and support tickets; a minimal non-identifying abuse-prevention record may be retained where required for service protection or legal compliance. Contact contact@edii.in for access, correction or deletion help.
3. Data Sharing and Third-Party Access
We Do NOT Sell Your Data
EDII has a strict no-sale policy for all user data. We do not sell, rent, lease, or otherwise transfer your personal information, educational data, or AI-generated insights to any third parties for commercial gain or marketing purposes.
Limited Data Sharing Scenarios:
We may share personal information only in these specific circumstances:
- Educational Institution Access: Authorized school personnel can access their students' educational data and progress reports
- Legal Compliance: When required by law, court orders, or government regulations
- Safety and Security: To protect the rights, property, or safety of users and prevent fraud
- Service Providers: Trusted partners who help operate our platform under strict confidentiality agreements (they cannot use data for their own purposes)
- Business Transfers: In case of merger or acquisition, data would be transferred under the same privacy protections
Data Protection Measures:
- End-to-end encryption for all sensitive educational data
- Role-based access controls limiting data visibility
- Regular security audits and penetration testing
- GDPR and COPPA compliance for international users
- Secure data centers with 24/7 monitoring
4. AI Algorithm Transparency and Bias Prevention
We are committed to responsible AI development in education:
- Algorithmic Fairness: Our AI models are regularly tested for bias across different demographic groups
- Explainable AI: Educators can understand how our AI makes recommendations and assessments
- Human Oversight: AI decisions are designed to augment, not replace, human educational judgment
- Continuous Monitoring: We track AI performance to ensure equitable outcomes for all students
- Ethical Guidelines: Our AI development follows established ethical principles for educational technology
5. Data Security and Protection
Our AI education platform implements enterprise-grade security measures:
Data Encryption
AES-256 encryption for data at rest and TLS 1.3 for data in transit
Access Control
Multi-factor authentication and role-based permissions
Secure Infrastructure
Secure data centers with 24/7 monitoring
Compliance
GDPR and COPPA compliant
6. Your Rights and Choices
You have significant control over your data in our AI education platform:
Data Access and Control:
- Access: View all personal data we have collected about you
- Correction: Update or correct inaccurate information
- Deletion: Request removal of your personal data (subject to educational record requirements)
- Portability: Export your data in a standard format
- Opt-out: Disable non-essential data collection and marketing communications
- AI Preferences: Control how AI algorithms personalize your experience
Communication Preferences:
You can opt-out of promotional communications while continuing to receive essential educational notifications. Visit our unsubscribe page to manage your preferences.
7. Student Data Protection (COPPA & FERPA)
We provide special protections for student data in compliance with educational privacy laws:
- Parental Consent: For users under 13, we obtain verifiable parental consent before collecting personal information
- Educational Purpose: Student data is used solely for legitimate educational purposes
- Limited Access: Only authorized educational personnel can access student records
- No Behavioral Advertising: We do not use student data for targeted advertising
- Data Minimization: We collect only the minimum data necessary for educational functions
8. International Data Transfers
Our AI education platform serves users globally. When we transfer data internationally, we ensure adequate protection through:
- Standard Contractual Clauses approved by relevant data protection authorities
- Adequacy decisions where available
- Additional safeguards for sensitive educational data
- Regular compliance audits in all jurisdictions
9. Data Retention and Deletion
We retain data only as long as necessary for the services used and applicable record-keeping requirements. For the education platform:
- Active Users: Data retained while account is active and for legitimate educational purposes
- Inactive Accounts: Personal data deleted after 3 years of inactivity (unless legally required to retain longer)
- Educational Records: May be retained longer to comply with educational regulations
- AI Training Data: Anonymized data used for AI improvement (with all personal identifiers removed)
EDII Sales records are retained while needed for school follow-ups, team activity reporting and applicable business record-keeping obligations. You can request review and deletion of your Sales data using the contact below.
Data Deletion Request:
To request deletion of your data, please send an email to contact@edii.in with your request and the EDII product and account it concerns. We will process your request within 30 days, subject to any legal obligations to retain certain records.
10. Cookies and Tracking Technologies
Our AI platform uses cookies and similar technologies to enhance your experience:
Types of Cookies:
- Essential Cookies: Required for platform functionality and security
- Performance Cookies: Help us understand how users interact with our AI tools
- Personalization Cookies: Enable AI-powered customization of your learning experience
- Analytics Cookies: Provide insights into platform usage and educational effectiveness
You can manage cookie preferences through your browser settings, though disabling certain cookies may limit platform functionality.
11. Updates to This Privacy Policy
We may update this privacy policy to reflect changes in our AI technology, legal requirements, or service offerings. We will:
- Notify users of material changes via email and platform notifications
- Post updates on this page with clear version dates
- Provide transition periods for significant changes
- Maintain historical versions for reference
12. Contact Information & Grievance Officer
For any questions about this privacy policy or to exercise your data rights, please contact us:
Company Information
Edii Software and Solution LLP
EDII, 4th Floor, ASR Avenue
Off Hosa Road, Kasavanahalli
Bengaluru, Karnataka - 560099
Contact Details
Privacy Officer: contact@edii.in
General Contact: contact@edii.in
Phone: +91 78294-67111
Support Hours: Mon – Sat (9:00 – 18:00)
Grievance Officer
In accordance with Information Technology Act 2000 and rules made thereunder, our designated Grievance Officer will address any concerns regarding data privacy, AI algorithm fairness, or platform usage within 30 days of receiving your complaint.
Response Time: All privacy-related inquiries will be acknowledged within 48 hours and resolved within 30 days.